Disastrous. That is the perfect word to describe my dining experience here today, but before I jump to why, I still want to review my meal in full length. I was always curious as to why Koiji has such bad ratings, but being the sushi fanatic I am, and I am an avid group deal buyer (for food deals only), I jumped into the Groupon deal last month. I decided to come here with my toddler today and I told myself to not dwell on the reviews on Urbanspoon but to eat with an open mind. We arrived to a mostly empty restaurant for a Sunday lunch. We got a smiley waitress who I at first thought gave pretty good service. I totally take that back. She messed up on two out of the four items I ordered by messing up twice on the same item, and forgot to enter an item (but of course didn’t admit it). I mean, you’d think that I ordered two lunch combos I would get two miso soups and two salads at the same time, right? Nope, my toddler’s lunch arrived completely first, then the side things I ordered, and then I asked her, did she put in the order for my lunch? Yes, of course she did. Riiiight. Only then did the other set of soup and salad arrive.
Note that I did enjoy some of the food and I thought I was enjoying myself until I noticed the mistakes one after another.
Here’s what we ordered today:
Salad (part of lunch combo)
Standard iceberg lettuce salad with a gingery vinaigrette that was a bit tangy. It was very refreshing and a great way to start up your appetite.
Miso Soup (part of lunch combo)
I found the miso soup had a natural sweetness to it that was very welcoming. It reminded me of the one I had at Sukiyaki House. I wonder if it’s because it’s organic? There was a good amount of kelp and a cube of tofu in it as well.
Salmon Sashimi – two slices (part of lunch combo)
Thick cut Atlantic salmon sashimi that was quite fresh. Cut quite well with no weird grisly fibres.
Steak Don – $14
I ordered this for my toddler and he ate some of it. I tried some and actually thought it was quite tasty. I liked the addition of the enoki mushrooms and the sauce that topped it was great.
Nigiri: Special Scallop – $3.00, Amaebi, – $2.80
I wanted the kanpanchi but they were sold out, so I got the special scallop instead. These were ok – very standard and quite pricy for the size.
Salmon Yukke – $11.00
Let me start out by saying, this was not what I ordered. I ordered salmon poke and the waitress first brought out salmon carpaccio. I told her no, I wanted the poke. She apologized and took it back, and then this was brought out. I swear she said salmon poke (pronounced po-keh) when she brought it out but apparently she said yukke (we were debating this over the bill later), so I just ate it. I didn’t like this at all – I was not expecting it to be spicy. Also, the baguette was too chewy in contrast to the mixture so I didn’t feel they were a good combination. I only ate one of the baguette and for the other two I only ate the mixture. Also quite expensive for the small portions.
Sushi Bar Lunch Set – $17.00
Another mistake. I had ordered the Sushi Combo. I thought it was funny when the waitress asked me what roll I wanted this with (the sushi combo comes with two pieces of California roll only), but I confirmed twice with her that I wanted the sushi combo and alas, look what she ordered for me. This was near the end of the meal and I was afraid the kitchen would spit in my food if I send something back again, so I just bit my tongue and ate this. Everything was pretty standard on this plate but it was decent sushi. No complaints except the rice was kind of gummy.
Nigiri: Salmon, Hamachi, Cajun Prawn
Sashimi: Tuna, Salmon
It was only when the bill was brought out that I noticed the waitress made the mistake with the salmon poke/yukke. The fact that it was a $4.00 difference, I didn’t enjoy it one bit, it wasn’t even what I ordered and I was mildly annoyed that she kept messing up my order, I decided to point this out to her. I heard her discussing this in the back and I’m sure they were b*tching about me but she finally came out and said for this one time only, she will ‘correct’ this (aka charge me for a poke instead of a yukke). But oh next time if I’m unsure, I should ask. I’m sorry, but it’s not the diner’s job to ensure their server orders the correct item, is it? She messed up half of my order – I didn’t even get to eat what I want. And then somehow it’s my fault because I ate the wrong item that was served to me? Gee, thanks for doing me a favor by correcting your mistake! But they don’t need to worry about any next times from me because I will not be returning. I have lost all confidence with the staff’s ability to properly take my order and ensure I get what I actually want to eat. I so wish I had NOT bought the Groupon. Bad reviews are on Urbanspoon for a reason!!!!